Preloader

Loading

Customer Relationship Officer

  • On Roll
  • Kolkata
  • 1 month ago

Job Information

  • icon
    Salary ₹ 300000 - 450000
  • icon
    No. of Openings 2 opening
  • icon
    Required Skills : channel sales,Dealer management,sales
  • icon
    Job Experience : 1 - 5 years
  • icon
    Job Qualifications Bachelor's Degree

Job Description

About the Role:

· Responsible for achievement of agreed sales target/ objectives for the defined location

· In charge of all local marketing activities for the location

· Responsible for all commercial transactions with the channel partners

· Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc)

·Responsible for business development, influencer and channel engagement and professional pricing co ordination

· Ensure that distributors/ contractors provide an appropriate service as per service level agreement

· Network Management (Product Placement, range selling, etc)

· Provide information on competitors’ activities (promotions, price changes, new products, new dealer/ store opening, new initiatives, market issues etc)

· Ensure contractors/ dealers buy range of products as defined month on month and maintain product range index

· Sales Promotion Activities Execution and Customer Service:

· Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations

· Customer Relationship Management

Uploading